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Spring 2024 Housing Survey
CompletedFeb 1 - Apr 30, 2024
Project Insights
847
Doors Knocked
312
Conversations
36.8% contact rate
89
Needs Identified
34
Cases Created
28
Cases Resolved
82% resolution rate
156
Consents Obtained
Coming Soon
AI-Generated Summary
This outreach campaign successfully engaged 312 residents across 3 turfs in Silver Spring and Wheaton. Key findings:
Top Concerns Identified:
- -Rent increases (mentioned in 47% of conversations)
- -Maintenance delays (38%)
- -Pest issues, particularly in older buildings (29%)
- -Heating/cooling problems (18%)
Notable Patterns:
- -Buildings on Flower Ave showed highest concentration of code violations
- -Spanish-speaking households had 2.3x higher engagement rate with bilingual canvassers
- -Weekend afternoon shifts yielded 45% higher contact rates
Recommendations:
- -Prioritize follow-up with 12 pending cases at Maple Gardens Apartments
- -Consider partnering with county code enforcement on systematic issues
- -Document success stories for grant reporting
Sentiment Breakdown
Positive45%
Neutral38%
Negative17%
Coverage Area
Map: 3 turfs covered
Silver Spring & Wheaton
Complete
Partial
Top Issues Identified
Based on 312 conversations
| Issue | Count | % of Conversations | Distribution |
|---|---|---|---|
1 Rent increases | 147 | 47% | |
2 Maintenance delays | 119 | 38% | |
3 Pest problems | 91 | 29% | |
4 Heating/cooling issues | 56 | 18% | |
5 Noise complaints | 44 | 14% | |
6 Security concerns | 31 | 10% |
Insights generated from canvassing data collected between Feb 1 - Apr 30, 2024